LISTENING

LISTENING SELF-ASSESSMENT - ONE WEEK PRACTICE

This is a practice to help you observe changes in your ability to engage in deep listening over time. Tracking your listening on a daily basis in a journal is one of the key ways to help increase your capacity to listen at different levels, as appropriate to a situation in which you find yourself.

I encourage you to track your listening in a notebook or journal. The practice of journaling means you write to find out what you think, rather than thinking, reflecting and then writing. The power of this practice comes from tracking the quality of your listening on a regular basis.

Process

Once a day, at the end of the day, take some time to reflect on your quality of listening during the day. Estimate what percentage of your time you spent in each level of listening.

Level 1 - Defensive

Level 2 – Factual

Level 3 – Empathetic

Level 4 – Generative

LISTENING - ARTICLES AND VIDEOS

Otto Scharmer – On Theory U Levels of Listening https://www.youtube.com/watch?v=eLfXpRkVZaI

Ted Talk – William Ury - https://www.youtube.com/watch?v=saXfavo1OQo

Ted Article - https://ideas.ted.com/the-lost-art-of-listening/

Forbes article - Why listening drives motivation - https://www.forbes.com/sites/forbescoachescouncil/2019/02/14/why-listening-drives-motivation/?sh=58e5f807274a